Article

Subramaniam, Chandrakantan and Choo, Ling Suan and Johari, Johanim (2019) What makes employees want to stay? A study in the Malaysian manufacturing sector. Global Business and Organizational Excellence, 38 (5). pp. 33-43. ISSN 1932-2054

Ibrahim, Siti Nur Hidayah and Choo, Ling Suan and Karatepe, Osman M. (2019) The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions. International Journal of Manpower. pp. 1-16. ISSN 0143-7720

Choo, Ling Suan and Subramaniam, Chandrakantan and Mat, Norsiah (2018) Predicting Service-Oriented Citizenship Behaviour among Frontlines with Personal Resources Work Engagement: A Proposed Research Framework. Journal of Advanced Research in Social and Behavioural Sciences, 10 (1). pp. 74-79. ISSN 2462-1951

Abu Bakar, Hassan and Mohamad, Bahtiar and Halim, Haslina and Subramaniam, Chandrakantan and Choo, Ling Suan (2018) Shared cultural characteristics similarities in Malaysia’s multi-ethnic society. Journal of Intercultural Communication Research, 47 (3). pp. 243-267. ISSN 1747-5759

Rathakrishnan, Mohan and Ahmad, Rahayu and Choo, Ling Suan (2017) Online discussion: enhancing students’ critical thinking skills. AIP Conference Proceedings, 1891. pp. 1-7. ISSN 0094-243X

Choo, Ling Suan and Mohd Nasurdin, Aizzat (2016) Supervisor support and work engagement of hotel employees in Malaysia. Gender in Management: An International Journal, 31 (1). pp. 2-18. ISSN 1754-2413

Conference or Workshop Item

Choo, Ling Suan and Taghizadeh, Seyedeh Khadijeh and Rahman, Syed Abidur (2017) Value co-creation and innovation performance: A conceptual model. In: Conference on Business Management 2017, 29-30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

Choo, Ling Suan and Ibrahim, Siti Nur Hidayah (2016) Resources, work engagement and turnover intention among call centre agents: A proposed framework. In: Conference on Business Management Research – Discover UUM 2016, 20 December 2016, EDC, Universiti Utara Malaysia, Sintok.

Choo, Ling Suan (2015) Managing service-oriented organizational citizenship behaviors: A review of research literature. In: International Conference on Contemporary Issues in Accounting and Finance (CoCIAF2015), October 08-10, 2015., Kuching, Sarawak, Malaysia.