Article

A. Rahman, Mohd Khirzanbadzli and Haron, Sharifah Azizah and Paim, Laily and Osman, Syuhaily and Yunus, Noorlaila and Wee, Hassnah (2016) The effect of soft and extreme action in public complaint behavior on satisfaction with complaint handling. International Review of Management and Marketing, 6 (S7). pp. 209-213. ISSN 2146-4405

Conference or Workshop Item

Ganesan, Lalitha and Abu-Bakar, Ainul Zakiah and Othman, Mohhidin and Haron, Sharifah Azizah (2018) A qualitative study on factors influencing older consumer dining out behaviour. In: 3 rd UUM International Qualitative Research Conference (QRC), 10-12 July 2018, Melaka, Malaysia.