Conference or Workshop Item

Othman, Siti Norezam and Mansor, Mohd Fitri and Harun, Mohd Sani and Abdul Ghani, Zain Ali and Abu, Noor Hidayah (2010) A case study of quality management practice in rubber based company in Malaysia. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)