Items where Author is "Ibrahim, Siti Nur Hidayah"
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Number of items: 2.
Article
Ibrahim, Siti Nur Hidayah and Choo, Ling Suan and Karatepe, Osman M. (2019) The effects of supervisor support and self-efficacy on call center employees’ work engagement and quitting intentions. International Journal of Manpower. pp. 1-16. ISSN 0143-7720
Conference or Workshop Item
Choo, Ling Suan and Ibrahim, Siti Nur Hidayah (2016) Resources, work engagement and turnover intention among call centre agents: A proposed framework. In: Conference on Business Management Research – Discover UUM 2016, 20 December 2016, EDC, Universiti Utara Malaysia, Sintok.