Items where Author is "Ismail, Zarina"
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Conference or Workshop Item
Ismail, Zarina and Md. Salleh, Salniza and Ali, Juhary (2013) Kesan langsung prinsip transformasi perkhidmatan ke atas kualiti perkhidmatan di sektor awam. In: Conference on Business Management Research 2013, December 11, 2013, EDC, Universiti Utara Malaysia, Sintok.