Items where Author is "Lai, Xin Ying"
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Lai, Xin Ying and Radzuan, Kamaruddin (2020) The influence of TQM elements towards organizational performance: A case of Universiti Utara Malaysia. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (30). pp. 109-111. ISSN eISBN 978-967-2276-24-1