Taib, Che Azlan and Mat Isa, Siti Hajar (2014) Analisis jurang: Pembentukan konsepsual model kepuasan pelajar di kolej penginapan bagi mengukur prestasi pengajian tinggi Malaysia. In: Seminar on Islamic Quality Management (i-QAM 2014), 8-9 December 2014, The Everly Hotel, Putrajaya. (Unpublished)