Article

Md Isa, Filzah and Jaganathan, Mathivannan and Sern, Vincent Yeow Cher and Ahmdon, Muhd Afiq Syazwan and Mohd Nafi, Siti Noratisah (2020) Does service marketing enhance supplier and customer contact in the gig economy era? case analysis from Malaysian SMEs` women entrepreneurs. International Journal of Supply Chain Management (IJSCM), 9 (1). pp. 1105-1112. ISSN 2050-7399

Othman, Siti Norezam and Md Isa, Filzah and Ahmdon, Muhd Afiq Syazwan and Sharaf, Muhammed Abdullah (2019) Postgraduate recruitment strategies of Malaysian public higher education institutions to achieve an innovative hub. International Journal of Management in Education, 13 (4). p. 338. ISSN 1750-385X

Md Isa, Filzah and Jaganathan, Mathivannan and Syazwan Ahmdon, Muhd Afiq and Mohamad Ibrahim, Hairunnisa (2018) Malaysian women entrepreneurs: some emerging issues and challenges of entering global market. International Journal of Academic Research in Business and Social Sciences, 8 (12). pp. 1596-1605. ISSN 2222-6990

Lim, Chee Leong and Hassan, Nurhanim and Md Isa, Filzah and Ab Jalil, Habibah (2018) Mobile X-Space Design, Teaching Strategies and Undergraduate Students Collaborative Learning Behaviour: A Case Study in Taylors University, Malaysia. Malaysian Journal of Learning and Instruction (MJLI), 15 (2). pp. 175-205. ISSN 1675-8110

Lim, Chee Leong and Hassan, Nurhanim and Md Isa, Filzah and Ab Jalil, Habibah (2018) Mobile x-space design, teaching strategies and undergraduate students’ collaborative learning behaviour: a case study in Taylor’s University, Malaysia. Malaysian Journal of Learning and Instruction (MJLI), 15 (2). pp. 175-205. ISSN 1675-8110

Hassan, Nurhanim and Leong, Lim Chee and Md Isa, Filzah (2018) The development of business continuity plan for online delivery: a case study in Malaysian private higher learning institution. Advanced Science Letters, 24 (11). pp. 7996-7999. ISSN 1936-6612

Ahmdon, Muhd Afiq Syazwan and Muhamad, Haslina and Yurni Ahmad, Noor Sulastry and Md Isa, Filzah (2018) A game theory and application of power strategy to attract voters in GE 14. e-BANGI: Journal of Social Sciences and Humanities, 15 (4). pp. 49-63. ISSN 1823-884x

Hoe, Chee Hee and Md Isa, Filzah and Jaganathan, Mathivannan and Mohd Yunus, Jasmani (2016) Relationship between PLKN programme and entrepreneurial personality among youths in Malaysia. International Journal of Organizational & Business Exellence, 1 (1). pp. 1-11. ISSN 2504-8589

Sharaf, Muhammed Abdullah and Md Isa, Filzah and Al-Qasa, Khalid (2015) Factors affecting young Malaysians' intention to purchase green products. Merit Research Journal of Business and Management, 3 (3). pp. 29-33. ISSN 2408-7041

Cheng, Wei Hin and Md Isa, Filzah and Bohari, Abdul Manaf (2015) Creativity, Venture Creation and Innovation of Generation Y in Malaysia – A Comparison of Generation X and Generation Y. International Quarterly Journal for Arts, 5 (16). pp. 101-110. ISSN 2320 – 6659

Tantasuntisakul, Warangkana and Md Isa, Filzah and Yamaqupta, Narueban (2015) Factors influencing Southern Thai women entrepreneurs’ success. Australian Journal of Basic and Applied Sciences, 9 (13(S)). pp. 140-145. ISSN 1991-8178

Md Isa, Filzah and Cheng, Wei Hin and Othman, Siti Norezam and Tantasuntisakul, Warangkana (2015) Malaysian women entrepreneurs’ challenges in the local and international business markets. Australian Journal of Basic and Applied Sciences, 9 (28 S). pp. 57-63. ISSN 1991-8178

Sharaf, Muhammed Abdullah and Md Isa, Filzah and Al-Qasa, Khalid (2015) Young consumers’ intention towards future green purchasing in Malaysia. Journal of Management Research, 7 (2). pp. 468-480. ISSN 1941-899X

Cheng, Wei Hin and Tantasuntisakul, Warangkana and Md Isa, Filzah (2015) A comparison of factors influencing Malaysia and Southern Thailand women entrepreneurs’ success. Australian Journal of Basic and Applied Sciences, 9 (13). pp. 135-139. ISSN 1991-8178

Osman, Abdullah and Md Isa, Filzah and Othman, Siti Norezam and Jaganathan, Mathivannan (2014) Attitude towards recycling among business undergraduate students in Malaysia. American-Eurasian Journal of Sustainable Agriculture, 8 (13). pp. 6-12. ISSN 1995-0748

Cheng, Wei Hin and Md Isa, Filzah and Bohari, Abdul Manaf (2014) Can better workplace communication serve to improve job satisfaction and reduce absenteeism? A case study of Nilai University College Library. Asian Journal of Business and Management Sciences, 3 (10). pp. 1-10. ISSN 2047-2528

Ali, Jamal and Lim, Hock Eam and Ismail, Russayani and Abdul Rahim, Fauziah and Md Isa, Filzah and Ismail, Ismi Arif (2014) The effectiveness of finishing school programmes from the perspectives of graduates and employers. Malaysian Journal of Learning and Instruction (MJLI), 11. pp. 147-170. ISSN 1675-8110

Ali, Jamal and Lim, Hock Eam and Ismail, Russayani and Abdul Rahim, Fauziah and Md Isa, Filzah and Ismail, Ismi Arif (2014) The effectiveness of finishing school programmes from the perspectives of graduates and employers. Malaysian Journal of Learning and Instruction (MJLI), 11. pp. 147-170. ISSN 1675-8110

Alqasa, Khaled Mohammed and Md Isa, Filzah and Othman, Siti Norezam and Zolait, Ali Hussein Saleh (2014) The impact of students' attitude and subjective norm on the behavioural intention to use services of banking system. International Journal of Business Information Systems, 15 (1). pp. 105-122. ISSN 1746-0972

Cheng, Wei Hin and Md Isa, Filzah and Hoe, Chee Hee (2014) A study of perception of international students on quality of Malaysian cars. Malaysian Management Journal, 18. pp. 13-22. ISSN 0128-6226

Cheng, Wei Hin and Bohari, Abdul Manaf and Md Isa, Filzah and Mohd Maddin, Ardzmi (2013) Assessing the model of Wheelen and Hunger (2008) model of internal environmental scanning and its applications to the Small Medium Enterprise (SME) in Malaysia. Asian Journal of Business and Management Sciences, 2 (8). pp. 24-33. ISSN 2047-2528

Chee, Hee Hoe and Md Isa, Filzah and Cheng, Wei Hin and Hashim, Norashidah and Mohd Yunus, Jasmani and Abdullah, Haim Hilman (2012) Development of women entrepreneurs: The case of Malaysia. World Journal of Social Sciences, 2 (6). pp. 123-145.

Md Isa, Filzah and Hoe, Chee Hee and Othman, Siti Norezam and Din, Mohd Salleh and Mohd Harif, Mohd Amy Azhar and Hussin, Zolkafli and Md Jani, Mohamad Yusop (2012) The extent of marketing capability and market orientation in franchise business in Malaysia. International Journal of Business and Social Science, 3 (10). pp. 325-334. ISSN 2219-1933

Md Isa, Filzah and Othman, Siti Norezam and Hoe, Chee Hee and Hussin, Zolkafli and Mohd Harif, Mohd Amy Azhar and Mohd Jani, Mohd Yusop (2012) Critical success factors in franchise business: A cross analysis among Muslim and non Muslim franchisors in Malaysia. Asian Journal of Business and Management Sciences, 1 (10). pp. 76-87. ISSN 2047-2528

Kumar, Niriender and Md Isa, Filzah and Cheng, Wei Hin and Abdullah, Haim Hilman (2012) Development of a framework for services recovery for service industries. Journal for Global Business Advancement, 5 (2). p. 89. ISSN 1746-966X

Md Isa, Filzah and Cheng, Wei Hin and Mohd Yunus, Jasmani (2012) The influence of up line support on change success in Malaysian health care products direct selling industry. International Journal of Business and Management Science, 5 (1). pp. 51-64. ISSN 1985-692X

Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam and Che Yaacob, Haslina (2011) Regional economic development: Rethinking the region. Journal of Information Technology & Economic Development, 2 (1). pp. 599-628. ISSN 2153-974X

Md Isa, Filzah and Cheng, Wei Hin and Mohd Yunus, Jasmani (2011) Change management initiatives and job satisfaction among salespersons in Malaysian direct selling industry. Asian Journal of Business and Management Sciences, 1 (7). pp. 106-121. ISSN 2047-2528

Cheng, Wei Hin and Md Isa, Filzah and Hoe, Chee Hee (2011) Globalization and application of strategic management model and theories to entrepreneurs in a turbulent economy. Chinese Business Review, 10 (06). pp. 429-437. ISSN 15371506

Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam (2011) Mydin transformation focus: leadership and organizational change. Emerald Emerging Markets Case Studies, 1 (3). pp. 1-29. ISSN 2045-0621

Mohd Harif, Mohd Amy Azhar and Chee, Hee Hoe and Hussin, Zolkafli and Md Isa, Filzah and Othman, Siti Norezam (2011) The determinant factors of successful franchise business in Malaysia. International Review of Business Research Papers, 7 (1). pp. 1-15. ISSN 1837-5685

Abu Bakar, Abdul Rahim and Hashim, Fariza and Ahmad, Hartini and Md Isa, Filzah and Dzakiria, Hisham (2009) Distinctive capabilities and strategic thrusts of Malaysia’s institutions of higher learning. International Journal of Marketing Studies, 1 (2). pp. 158-164. ISSN 1918-719X

Nik Muhammad, Nik Maheran and Md Isa, Filzah (2009) Impact of culture and knowledge acquisition to organizational success: Study on Chinese and Malay small firms. Asian Culture And History, 1 (2). pp. 63-71. ISSN 1916-9663

Nik Muhammad, Nik Maheran and Md Isa, Filzah and Kifli, Bidin Chee (2009) Positioning Malaysia as halal-hub: Integration role of supply chain strategy and halal assurance system. Asian Social Science, 5 (7). pp. 44-52. ISSN 1911-2017

Book Section

Md Isa, Filzah and Othman, Siti Norezam and Mohd Nor, Nor Azila and Yahya, Mohd Azlan and Salahuddin, Norkhazzaina (2010) Entrepreneurs in rural areas: Challenges and opportunities. In: The First Seminar On: Entrepreneurship and Societal Development in Asean (ISE-SODA 2010) "Achieving Regional Growth through Entrepreneurship Education", 27th February-1st March 2010, City Bayview Hotel Langkawi. ASEAN Universities Consortium of Enterpreneurship Education (AUCEE), pp. 83-91. ISBN 983-2078-36-4

Alqurneh, Majid and Md Isa, Filzah and Othman, Abdul Rahim (2010) Tourism destination image, satisfaction and loyalty: A study of the Dead Sea in Jordanian curative tourism. In: The Third International Conference on International Studies (ICIS 2010), 1st-2nd December 2010, Hotel Istana Kuala Lumpur. College of Law, Government and International Studies, Universiti Utara Malaysia. , Sintok, pp. 1-10. ISBN 9789832078456

Mohd Harif, Mohd Amy Azhar and Othman, Siti Norezam and Md Isa, Filzah and Din, Mohd Salleh and Hoe, Chee Hee and Hussein, Zulkifli (2010) The determinants factors of sucessful franchise business in Malaysia. In: Proceedings of Annual Hawaii International Business Research Conference, 27-28 September 2010, Honolulu, Hawaii. World Business Institute Australia ABN, Melbourne, pp. 1-12. ISBN 9780980455704

Monograph

Md Isa, Filzah and Cheng, Wei Hin and Ahmad, Azizah and Othman, Siti Norezam and Sangaralingam, Jayaeswari (2015) Development of a model of business intelligence and decision making on internationalization of global market of successful women entrepreneurs. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Othman, Siti Norezam and Md Isa, Filzah and Cheng, Wei Hin and Mat Zin, Rosliza and Othman, Siti Zubaidah and Mohd Harif, Mohd Amy Azhar and Sangaralingam, Jayaeswari and Hasim, Mokhtar (2013) Kajian pengekalan kelestarian UUM menerusi peningkatan kecekapan dan keberkesanan perbelanjaan. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Ahmad, Hartini and Hashim, Fariza and Abu Bakar, Abdul Rahim and Md Isa, Filzah (2012) Business performance for private higher education institutions in Malaysia. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Cheng, Wei Hin and Md Isa, Filzah and Hoe, Chee Hee (2012) A study of perception of international students on importance of country of origin and quality of Malaysian made cars. Project Report. Universiti Utara Malaysia. (Unpublished)

Md Isa, Filzah and Cheng, Wei Hin and Hashim, Norashidah and Abdullah, Haim Hilman and Mohd Yunus, Jasmani and Hoe, Chee Hee (2011) Kajian pembangunan kerangka model usahawan wanita. Project Report. Universiti Utara Malaysia.

Conference or Workshop Item

Cheng, Wei Hin and Md Isa, Filzah and Bohari, Abdul Manaf (2015) Creativity, venture creation and innovation of generation Y in Malaysia - A comparison of generation X and generation Y. In: Creative Industry International Conference (CIIC 2015), 4 - 5 October 2015, Universiti Utara Malaysia.

Chee, Hee Hoe and Abdullah, Haim Hilman and Md Isa, Filzah and Jaganathan, Mathivannan and Mohd Yunus, Jasmani (2014) Relationship between PLKN programme and entrepreneurial personality among youths in Malaysia. In: Seminar on Islamic Quality Management (i-QAM) 2014, 8th - 9th December 2014, Putrajaya, Malaysia. (Unpublished)

Md Isa, Filzah and Chee, Hee Hoe and Othman, Siti Norezam (2013) Study on the profile, needs and problems faces by small and medium industries (SMIS) entrepreneurs in Kedah. In: International Conference on Asean Women (ICAW2013), 10th-12th December 2013, Bandung, Indonesia.

Alqasa, Khaled and Md Isa, Filzah and Othman, Siti Norezam (2013) Factors affecting intentions to use banking services in Yemen. In: 4th International Conference on Business and Economic Research (4rd ICBER 2013), 04 - 05 March 2013, Golden Flower Hotel, Bandung, Indonesia.

Cheng, Wei Hin and Md Isa, Filzah and Hashim, Norashidah (2012) A qualitative study of innovativeness, strategies and leadership styles of successful women entrepreneurs in Malaysia. In: Knowledge Management International Conference (KMICe) 2012, 4 – 6 July 2012, Johor Bahru, Malaysia.

Sangaralingam, Jayaeswari and Md Isa, Filzah (2012) Sustainability: A case study of a Malaysian public university. In: International Conference on Enterprise Marketing and Globalization (EMG), 7th to 8th May 2012, Bali, Indonesia.

Cheng, Wei Hin and Md Isa, Filzah and Sangaralingam, Jayaeswari (2012) A qualitative study of leadership styles of successful women entrepreneurs in Malaysia. In: International Conference on Enterprise Marketing and Globalization (EMG), 7th to 8th May 2012, Bali, Indonesia.

Ali, Jamal and Lim, Hock Eam and Ismail, Russayani and Abdul Rahim, Fauziah and Md Isa, Filzah and Ismail, Ariff (2011) Achieving graduate employability through finishing school programme. In: Second International Soft Science Conference 2011 ( 2nd ISSC 2011), 23-25 November 2011, Ho Chi Minh, Vietnam. (Unpublished)

Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam (2010) Does decision making styles differ by leadership hierarchical level, knowledge and demographic profile in higher education institutions? In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

Nik Muhammad, Nik Maheran and Md Isa, Filzah and Nik Ismail, Nik Rozhan (2008) Intellectual capital efficiency level of Malaysian financial sector: Panel data analysis (2002-2006). In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.

Mat, Norazuwa and Mat, Norsiah and Othman, Siti Norezam and Hasnan, Norlena and Razalli, Mohd Rizal and Johari, Husna and Md Isa, Filzah (2008) Human capital and personal factors as a determinant of women career success in engineering : A proposed model. In: The 4th National Human Resource Management Conference 2008, 17-19 August 2008 , Tiara Beach Resort, Port Dickson. (Unpublished)