Items where Author is "Momani, Kaled"
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Wahab, Samsudin and Momani, Kaled and Mohd Noor, Nor Azila (2010) The relationship between e-service quality and ease of use on customer relationship management (CRM) performance: An empirical investigation in Jordan mobile phone services. Journal of Internet Banking and Commerce, 15 (1). pp. 1-15. ISSN 1204-5357