Items where Author is "Nik Yacob, Nik Rahimah"
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Article
Nik Yacob, Nik Rahimah and Ahmad, Mohammad Naim (1995) Addressing the customers: The influence of status, physical contact, and age on customers' level of irritation. Malaysian Management Journal, 1 (2). pp. 21-30. ISSN 0128-6226