Siraj, Fadzilah and Mohamad Mohsin, Mohamad Farhan and Abu Bakar, Nur Azzah and Mohd Yusof, Shahrul Azmi and Nordin, N. and Yusof, S. A. (2011) Quality function model based on voice of customer using neural networks and statistical approaches. In: International Soft Science Conference 2011 (ISSC 2011), 23-25 November 2011, Ho Chi Minh, Vietnam. (Unpublished)