Conference or Workshop Item

Pang, Chee Huey and Mohamad Maharum, Siti Munirah and Sabar, Rohafiz (2012) A comparative study of customer satisfaction on price and quality services provided by two main airlines in Malaysia - Air Asia and Malaysia Airlines (MAS). In: Simposium Pengurusan Teknologi, Operasi & Logistik (SIPTIK III), 11-12 Disember 2012, Universiti Utara Malaysia.