Items where Author is "Tan, Hooi Yee"
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Tan, Hooi Yee and Ahmad, Azhar (2020) Customer satisfaction on services quality of KTMB: A study among STML students. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (6). pp. 19-23. ISSN eISBN 978-967-2276-24-1