Items where Author is "Yusoff, Mohd Zaki"
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Conference or Workshop Item
Yusoff, Mohd Zaki and Razalli, Mohd Rizal (2012) Impact of service strategy on customer satisfaction of the rail management in Malaysia. In: Simposium Pengurusan Teknologi, Operasi & Logistik (SIPTIK III), 11-12 Disember 2012, Universiti Utara Malaysia.