mailto:uumlib@uum.edu.my 24x7 Service; AnyTime; AnyWhere

Items where Division is "School of Tourism, Hospitality & Environmental Management" and Year is 2015

Group by: Creators | Item Type | No Grouping
Jump to: A | D | H | K | M | N | R | S | T
Number of items: 16.

A

Abu Karim, Mohd Hyrul and Ahmad, Rozila and Zainol, Noor Azimin (2015) Differences in hotel attributes: Islamic hotel and sharia compliant hotel in Malaysia. Journal of Global Business and Social Entrepreneurship (GBSE), 1 (2). pp. 157-169. ISSN 2462-1714

Ahmad, Rozila and Jong, Sharon and Zainol, Noor Azimin and Omar, Hamimi (2015) The challenge of practising functional flexibility in four-star hotels in Malaysia. In: Conference on Natural Resources, Tourism and Services Management 2015, 15-17 April 2015, Sabah, Malaysia.

Ahmad Shariff, Siti Nor Fadillah and Omar, Massyittah and Sulong, Siti Nurhanifah and Mohd Abd Majid, Hayati Adilin and Mohamad Ibrahim, Hairunnisa and Jaafar, Zuratulraha and Ideris, Muhamad Shah Kamal (2015) The influence of service quality and food quality towards customer fulfillment and revisit intention. Canadian Social Science, 11 (8). pp. 110-116. ISSN 1712-8056

D

Daskin, Mustafa (2015) Antecedents of extra-role customer service behaviour: polychronicity as a moderator. Anatolia - An International Journal of Tourism and Hospitality Research, 26 (4). pp. 521-534. ISSN 1303-2917 (Print), 2156-6909 (Online)

Daskin, Mustafa and Arasli, Huseyin and Kasim, Azilah (2015) The impact of management commitment to service quality, intrinsic motivation and nepotism on front-line employees' affective work outcomes. International Journal of Management Practice, 8 (4). p. 269. ISSN 1477-9064

Daskin, Mustafa and Yilmaz, Ozgur Devrim (2015) Critical antecedents to service recovery performance: some evidences and implications for service industry. International Journal of Management Practice, 8 (1). p. 70. ISSN 1477-9064 (In Press)

H

Handayani, Bintang and Rashid, Basri (2015) Examination of transport performance and authenticity on behavioural intention. ASEAN Marketing Journal, VII (2). pp. 109-118. ISSN 2085-5044

Handayani, Bintang and Rashid, Basri (2015) National identity attributes as desired future image of a nation. Middle-East Journal of Scientific Research, 23 (11). pp. 2722-2730. ISSN 1990-9233

K

Kasim, Azilah (2015) Environmental management system (EMS): Postulating the value of its adoption to organizational learning in hotels. International Journal of Contemporary Hospitality Management, 27 (6). pp. 1233-1253. ISSN 0959-6119

Kasim, Azilah and Al-Gahuri, Hussein Abdulqader (2015) Overcoming challenges in qualitative inquiry within a conservative society. Tourism Management, 50 (1). pp. 124-129. ISSN 0261-5177

Kasim, Azilah and Dzakiria, Hisham (2015) Challenges of collaborative partnership in developing a sustainable nature based tourism in Langkawi. In: Collaboration in Tourism Businesses and Destinations, A Handbook. Emerald Group Publishing Limited, Bingley, UK, pp. 205-224. ISBN 9781783508112

M

Mohd Shariff, Nurhazani and Ramli, Kamal Izzuwan and Ahmad, Rozila and Zainol Abidin, Azlan (2015) Factors contributing to the timely completion of PhD at the Malaysian public higher educational institutions. International Journal of Humanities Social Sciences and Education (IJHSSE), 2 (1). pp. 256-263. ISSN 2349-0373

N

Nicely, Annmarie and Day, Jonathan and Sydnor, Sandra and Mohd Ghazali, Raslinda (2015) Sustainably changing small traders' harassment behaviors – A theoretical framework. Tourism Management, 47. pp. 273-285. ISSN 02615177

R

Rashid Radha, Jasmine Zea Raziah and Lockwood, Andrew and Nolan-Davis, Eimear-Marie (2015) Examining the impact of customer-to-customer interaction on service experiences: A pilot study. Malaysian Management Journal, 19. pp. 77-86. ISSN 0128-6226

S

Saadin, Muhamad Nizam and Daskin, Mustafa (2015) Perceived desirability, feasibility, and social norms as antecedents on hospitality students' entrepreneurial intention in Malaysia: does gender make a difference? International Journal of Entrepreneurship and Small Business, 25 (4). pp. 456-474. ISSN 1476-1297

T

Tung, Lisa and Mohd Noor, Nor Azila (2015) Factors influencing destination loyalty of tourists at historic cities in Malaysia: A proposed model. In: 4th International Conference on Technology Management, Business and Entrepreneurship, 24th-25th November 2015, Kings Green Hotel Melaka, Malaysia.

This list was generated on Thu Mar 28 21:04:21 2024 +08.