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Wan Omar, Maznah and Ismail, Ishak and Abd Wahid, Nabsiah (2007) The influence of cognitive satisfaction on the relationship between salesperson presentation skills and customer's intention to repurchase. In: International Economic Conference on Trade and Industry (IECTI) 2007, 3 - 5 December 2007, Bayview Hotel Georgetown, Penang. (Unpublished)