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Saoula, Oussama and Shamim, Amjad and Mohd Suki, Norazah and Ahmad, Munawar Javed and Abid, Muhammad Farrukh and Patwary, Ataul Karim and Abbasi, Amir Zaib (2023) Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use. Spanish Journal of Marketing - ESIC, 27 (2). pp. 178-201. ISSN 24449695

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