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Wahab, Samsudin and Kamaruzaman, Jusoff and Al Momani, Khaled Abed Mufleh and Mohd Noor, Nor Azila (2011) The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services. African Journal of Business Management , 5 (1). pp. 128-134. ISSN 1993-8233