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Ayupp, Kartinah and Then, Hsiao Chung (2008) Effect of empowerment: Front-line employees in the hotel industry. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.
Ayupp, Kartinah and Ismail, Roseniza (2008) An analysis of consumers' attitudes and behaviors towards pirated products. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.