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Abdul Halim, Nur Farah Atikah and Ismail, Nur Rohaiza and Azmee, Maizatul Haswanina and Abd.Hadi, Nor Diana and Nik Man, Nik Azmi and Abidin, Rahimi (2015) The relationship between service quality and customer satisfaction in hotel industry: EDC Hotel, UUM. In: Symposium on Technology Management and Logistics (STMLGoGreen), 8-9 December 2015, Universiti Utara Malaysia.