Jamaludin, Zulikha and Embong, Abdullah (2000) Banking technology in Malaysia based on the interactive voice response system: A measurement of preparedness for e-commerce. In: Proceedings of CollECtor 2000 Collaborative Electronic Commerce Technology and Research, 11 April 2000, Colorado, USA. (Unpublished)

Jamaludin, Zulikha and Embong, Abdullah (2000) Criteria for developing banking interactive voice response user interface. In: 3rd International Conference on Information Technology (ICIT 2000), 20-23 December 2000, Swasti Plaza Hotel, Bhubaneswar, India. (Unpublished)

Jamaludin, Zulikha and Kelana, Musafir and Embong, Abdullah and Mahmod, A.Rhaffor (2000) Management of information in the religious domain through an IVR system. In: Proceedings of The 4th World Multiconference on Systemics, Cybernetics and Informatics and the 6th International Conference on Information Systems, Analysis and Synthesis, 23-26 July 2000, Orlando, Florida USA.

Embong, Abdullah and Jamaludin, Zulikha (2004) Management of information through an interactive voice response system the prospect of religious domain. In: Proceedings of Seminar Nasional Ilmu Komputer & Teknologi Informasi, 2-3 September 2004, FMIPA Institute Pertanian Bongor Indonesia. (Unpublished)

Jamaludin, Zulikha and Embong, Abdullah (2006) Mereka bentuk skrip IVR menggunakan forward scenario simulation (FSS) dan analisis peristiwa. Journal of Information Technology and Multimedia, 3. pp. 1-16. ISSN 1823-0113

Embong, Abdullah and Osman, Azam and Samsudin, Azman and Zulhamiros, Mohd and Jamaludin, Zulikha (2000) The design of the computer-telephony integration system for small and medium industries. In: International Conference on Information Technology at the Dawn of the New Millennium, 1 - 4 Ogos 2000, Asean Institute of Technology, Bangkok, Thailand. (Unpublished)