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Omoola, Sodiq and Kazeem, Bakare Kayode and Mohamed, Ashgar Ali Ali and Hak, Nora Abdul and Wan Zahari, Wan Mohd Zulhafiz and Ramalingam, Chithra Latha (2023) Rethinking Higher Education Services and The Complaint Handling Framework in Malaysia. UUM Journal of Legal Studies (UUMJLS), 14 (1). pp. 189-213. ISSN 2229-984X