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Mustaffa, Che Su and Abu Bakar, Hassan and Ahmad, Mohd Khairie and Mohd Hadza @ Othman, Mohd Baharudin and Ibrahim, Marzura (2014) Development and validation of Malaysian communication style instrument. Asian Social Science, 10 (8). pp. 73-89. ISSN 1911-2017
Samsudin, Sharina and Mohd Jalil, Nor Hayati and Ibrahim, Marzura (2017) Exploring the pattern of internal communication in total quality management implementation in manufacturing companies. In: International Conference on Communication and Media: An International Communication Association Regional Conference (i-COME’16), 18th - 20th September 2016, Istana Hotel, Kuala Lumpur.