Sarkawi, Nizam and Jaafar, Abdul Rahman and Shamsuddin, Jauriyah and Abdul Rahim, Noor Fareen and Syofyan, Efrizal (2019) Influence of growth need strength on the relationship between overall life satisfaction and job satisfaction for medical service quality and delivery. International Journal of Supply Chain Management (IJSCM), 8 (4). 1026 -1031. ISSN 2050-7399

Jaafar, Abdul Rahman and Baharom, Nuraishani and Sharif, Mohmad Yazam (2014) Is research on SMEs in Malaysia an utter waste of time?: A literature review. In: International Conference on Business Management (ICBM) 2014, 18-19 August 2014, Putra World Trade Centre (PWTC), Kuala Lumpur, Malaysia.

Abdul Rahim, Noor Fareen and Ahmed, Essia Ries and Sarkawi, Mohammad Nizam and Jaafar, Abdul Rahman and Shamsuddin, Jauriyah (2019) Operational risk management and customer complaints: the role of product complexity as a moderator. Benchmarking: An International Journal, 26 (8). pp. 2486-2513. ISSN 1463-5771