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Lim, Hui Ling and Mohd Shamsudin, Faridahwati and Sri Ramalu, Subramaniam (2014) Proposed antecedents of workplace incivility in the service sector. In: International Conference on Business Management (ICBM) 2014, 18-19 August 2014, Putra World Trade Centre (PWTC), Kuala Lumpur, Malaysia.

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