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Loh, Hui Ping and Lee, Michelle Yee Kuan and Lee, Siow Wei and Ma, Ke Xin and Yow, Jia Qi and Mohd Saifudin, Adam (2015) The study of innovation postage to the customers satisfaction: DHL case study. In: Symposium on Technology Management and Logistics (STMLGoGreen), 8-9 December 2015, Universiti Utara Malaysia.

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