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Shaffie, Fazdila and Liew, Ning Sin and Ismail, Maizurin and Mamat, Nor Amirah and Sabri, Nurul Nadia and Zalazilah, Mohd Hanizan (2017) The service quality in higher education: A case of UUM Operations Management students. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia.