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Romle, Abd Rahim and Mohd Rodzi, Safarina and Kamal Ideris, Muhamad Shah and Saberi, Nasarina and Mohamad Zabri, Akmal Hakim and Mahamad, Nor Azlindamazlini (2016) The level of TQM practices in tertiary education industry. World Applied Sciences Journal, 34 (4). pp. 518-522. ISSN 1818-4952