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Mohd Ali, Khairul Anuar and Jemain, Abdul Aziz and Yusoff, Rushami Zien and Abas, Zakaria (2007) Efficient cost management through excellence quality management practices among local authorities in Malaysia. Total Quality Management & Business Excellence, 18 (1-2). pp. 99-108. ISSN 1478-3363
Mohd Ali, Khairul Anuar and Yusoff, Rushami Zien and Abas, Zakaria (2000) The relationship between quality management practices and productivity in revenue and cost management: A study of local authorities in Peninsular Malaysia. Malaysian Management Journal, 5 (1&2). pp. 17-33. ISSN 0128-6226