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Muhamad, Mazanah and Kamis, Mazalan (2003) Success factor in the implementation of TQM in public service agencies. Analisis, 10 (1). pp. 125-138. ISSN 0127-8983
Muhamad, Mazanah and Kamis, Mazalan (2003) Success factor in the implementation of TQM in public service agencies. Analisis, 10 (1). pp. 125-138. ISSN 0127-8983