Piaralal, Niriender Kumar and Mat, Norazuwa and Piaralal, Shishi Kumar and Bhatti, Muhammad Awais (2014) Human resource management factors and service recovery performance in Malaysian life insurance industry. European Journal of Training and Development, 38 (6). pp. 524-552. ISSN 2046-9012

Kumar Piaralal, Shishi and Piaralal, Niriender Kumar and Bhatti, Muhammad Awais (2015) A structural equation modeling of perceived justice in Malaysian telecommunication sector. Asian Social Science, 11 (4). pp. 77-89. ISSN 1911-2017