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Yaacob, Zulnaidi and Router, Ommei Kalsum S. (2010) Satisfying customers using total quality management: the mediating role of control systems. International Journal of Management Studies (IJMS), 17 (1). pp. 37-53. ISSN 0127-8983

This list was generated on Thu Feb 27 06:05:29 2020 +08.