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Surbakti, Herison and Ta'a, Azman (2019) Cognitive approach using SFL theory in capturing tacit knowledge in business intelligence. In: 2019 International Conference on Data and Software Engineering (ICoDSE), 13-14 Nov. 2019, Pontianak, Indonesia, Indonesia.

Surbakti, Herison and Ta'a, Azman (2016) Improving employees retention rate through knowledge management and business intelligence components. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand.

Surbakti, Herison and Ta'a, Azman (2018) Tacit knowledge for business intelligence framework: A part of unstructured data? Journal of Theoretical and Applied Information Technology, 96 (3). pp. 616-625. ISSN 1992-8645

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