UUM Repository | Universiti Utara Malaysian Institutional Repository
FAQs | Feedback | Search Tips | Sitemap

Browse by People


Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Number of items: 24.

Kayat, Kalsom (2007) Adapting quality in homestay hospitality. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 141-155. ISBN 9789833827152

Mohammad, Abdul alem and Rashid, Basri and Tahir, Shaharuddin (2013) Assessing the influence of customer relationship management (CRM) dimensions on organization performance. Journal of Hospitality and Tourism Technology, 4 (3). pp. 228-247. ISSN 1757-9880

Chik, Abdul Razak and Tahir, Shaharuddin (2004) Budaya dan warisan negara sebagai pemangkin kepada pelancongan lestari. In: Keusahawanan pelancongan potensi & isu-isu semasa. Penerbit Universiti Utara Malaysia, Sintok, pp. 89-107. ISBN 9832870712

Mohammed, Abdul Alem and Rashid, Basri and Tahir, Shaharuddin (2014) Customer relationship management (CRM) technology and organization performance: Is marketing capability a missing link? An empirical study in the Malaysian hotel industry. Asian Social Science, 10 (9). pp. 197-212. ISSN 1911-2017

Mohammed, Abdul Alem and Rashid, Basri and Tahir, Shaharuddin (2017) Customer relationship management and hotel performance: the mediating influence of marketing capabilities—evidence from the Malaysian hotel industry. Information Technology & Tourism. pp. 1-27. ISSN 1098-3058

Lim, Khong Chiu (2007) Designing sport and recreation programming: Towards enhancing consumers' participation in tourism industry. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 91-108. ISBN 9789833827152

Ibrahim, Amlus and Che Mat, Ruzinoor and Ramayah, T. and Boey, Julie Chyaw In (2007) E-tourism developments in Malaysia information communication technologies adoption for the strategic managements of the Malaysian tourism industry. In: Readings on Tourism and Hospitality. Penerbit Universiti Utara Malaysia, Sintok, pp. 219-232. ISBN 978-983-3827-16-9

Ibrahim, Amlus and Mohd Yusof, S. A. and Che Mat, Ruzinoor and Faisal Mohamed, Nur Fadziana and Zulkifli, Abdul Nasir (2007) Enhancing virtual tourism-adoption and implementation of virtual reality techniques. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 163-180. ISBN 9789833827169

Abdul Razak, Norhanim (2007) Health tourism development: SPA, wellness and medical treatment. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 301-314. ISBN 9789833827169

Tahir, Shaharuddin and Khalifah, Zainab (1994) Malaysia: An emerging tourist destination in the ASEAN region. In: Tourism: The State of the Art Conference, July 10-14 1994, Strathclyde University, Glasgow. (Unpublished)

Scarlat, Cezar and Kasim, Azilah (2007) Noteworthy characteristics of the marketing decisions in service industry of emerging economies: Cases of Romania and Malaysia. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 119-132. ISBN 9789833827169

Mohd Shariff, Nurhazani and Kayat, Kalsom and Abd Shukor, Suryati and Abdul Razak, Norhanim and Zainol, Noor Azimin and Mohd Nor, Nor Ashikin (2007) Predicting the future potential of tourism in Malaysia using the delphi method. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 157-173. ISBN 9789833827169

Kasim, Azilah and Tahir, Shaharuddin, eds. (2007) Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok. ISBN 9789833827169

Romle, Abd Rahim and Zainol, Asif Zamri and Said, Ilias (2007) Reality and new dilemmas of service quality (passenger handling) in airlines industry: The case of Air Asia. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 175-186. ISBN 9789833827152

Mohd Shariff, Nurhazani and Tahir, Shaharuddin (2003) Residents' attitudes toward impacts of tourism: A case study of Langkawi, Malaysia. Malaysian Management Journal, 7 (2). pp. 13-24. ISSN 0128-6226

Altarawneh, Wazerah, S. and Omar, Hamimi and Tahir, Shaharuddin (2018) Role of perceived risks to tourists in building their future intention: a conceptual model. International Journal of Humanities and Social Science Invention (IJHSSI), 7 (8). pp. 83-90. ISSN 2319 – 7714

Zainol, Noor Azimin and Mohd Shariff, Nurhazani (2007) Travel risk perception and travel experience as factors influencing travel decision among the international tourists to Penang, Malaysia. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 45-66. ISBN 9789833827152

Lim, Khong Chiu and Kayat, Kalsom and Tahir, Shaharuddin (2015) Visitors’ motivations and perceptions of service quality at the Malaysian Motorcycle Grand Prix. In: Hong Kong International Conference on Education, Psychology and Society, 16-18 Dec 2014, Hong Kong.

Tahir, Shaharuddin (1989) The balance of trade between Malaysia-U.S. and Malaysia - Japan: A regression model estimation. In: Esei ekonomi konsep, teori dan aplikasi. Universiti Utara Malaysia, Bandar Darulaman, pp. 97-106. (Unpublished)

Mohammed, Abdulalem and Rashid, Basri and Tahir, Shaharuddin (2016) The influence in CRM dimensions on marketing capabilities in hotel industry. In: International Conference on Business, Accounting, Finance and Economics (BAFE 2016), 05 Oktober 2016, Universiti Tunku Abdul Rahman, Kampar Perak, Malaysia.

Altarawneh, Wazerah S. and Omar, Hamimi and Tahir, Shaharuddin (2018) The influence of Middle East crisis on the flow of tourists to Jordan. International Research Journal of Social Sciences, 7 (11). pp. 1-7. ISSN 2319–3565

Mohd Ibrahim, Jaafar Ali and Chouhan, Ajay and Tahir, Shaharuddin (2014) The mediating effects of destination love between destination personality and future behavioral intentions among tourist: A work in progress. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia.

Mohammed, Abdul Alem and Rashid, Basri and Tahir, Shaharuddin (2014) The mediating influence of marketing capabilities on the relationship between knowledge management and organization performance in hotel industry. Middle-East Journal of Scientific Research, 19 (12). pp. 1679-1689. ISSN 1990-9233

Ibrahim, Amlus and Che Mat, Ruzinoor and Ramayah, T. and Boey, Julie Chyaw In and Saad, Abd. Rahim (2007) The relationship of commitment, communication, trust and extent of collaboration in tourism network. In: Readings on tourism and hospitality. Universiti Utara Malaysia Press, Sintok, pp. 233-247. ISBN 9789833827169

This list was generated on Sun Feb 23 20:30:53 2020 +08.