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Venkatesh, Shanthi (2008) Customer Knowledge Management (CKM): Perspectives & Practices. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.
Venkatesh, Shanthi (2008) Customer Knowledge Management (CKM): Perspectives & Practices. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.