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Yunus, Nurul Syuhada and Zalazilah, Mohd Hanizan (2020) Student perception toward service quality provided at Universiti Utara Malaysia Parcel Centre (UPC). Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (27). pp. 97-100. ISSN eISBN 978-967-2276-24-1