Ahmad, Hartini and Francis, Arthur and Zairi, Mohamed (2007) Business process reengineering: Critical success factors in higher education. Business Process Management Journal, 13 (3). pp. 451-469. ISSN 1463-7154

Zairi, Mohamed and Al-Mashari, Majed (2004) Knowledge and best practice management through benchmarking: A global survey. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang.

Giaglis, George M and Mohamed Udin, Zulkifli and Khan, Mohammad K. and Zairi, Mohamed (2006) A collaborative supply chain management framework: Part 1 – planning stage. Business Process Management Journal, 12 (3). pp. 361-376. ISSN 1463-7154

Mohamed Udin, Zulkifli and Khan, Mohammad K. and Zairi, Mohamed (2006) A collaborative supply chain management: Part 2 – the hybrid KB/gap analysis system for planning stage. Business Process Management Journal, 12 (5). pp. 671-687. ISSN 1463-7154