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Embong, Abdullah and Osman, Azam and Samsudin, Azman and Zulhamiros, Mohd and Jamaludin, Zulikha (2000) The design of the computer-telephony integration system for small and medium industries. In: International Conference on Information Technology at the Dawn of the New Millennium, 1 - 4 Ogos 2000, Asean Institute of Technology, Bangkok, Thailand. (Unpublished)