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Simulating cognitive coping strategies for intelligent support agents

Ab. Aziz, Azizi and Klein, Michel C. A. and Treur, Jan (2010) Simulating cognitive coping strategies for intelligent support agents. In: 32th Annual Conference of the Cognitive Science Society (CogSci 2010), 11-14 August 2010, Portland, Oregon, USA.

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People react differently to stress.According to the Cognitive Motivational Relational Theory by Lazarus and Folkman, the appraisal of stress and the emotions related to it determine whether people cope with stress by focusing on altering the situation (problem focused) or on changing the emotional consequences of the events (emotion focused). These different coping strategies have different effects on the long term.The coping process can be described in a formal dynamic model. Simulations using this model show that problem focused coping leads to better coping skills and higher decrease of long-term stress than emotion focused coping.These results also follow from a mathematical analysis of the model.The presented model can form the basis of an intelligent support system that uses a simulation of cognitive processes in humans in stressful conditions.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN:9781617388903
Uncontrolled Keywords: virtual human agent model; stress; cognitive and behavioral modeling; temporal dynamics.
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: College of Arts and Sciences
Depositing User: Dr. Azizi Ab Aziz
Date Deposited: 20 Apr 2014 08:41
Last Modified: 20 Apr 2014 08:41

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