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The articulation of knowledge management strategy in public sector organizations

Helmi, Asleena (2010) The articulation of knowledge management strategy in public sector organizations. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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The common de facto of a KM strategy needs to move beyond outlining ‘know-how’ goals such as ‘becoming a knowledge-enabled enterprise’ to the realities of ‘know-why’.In fact the latter may prove to be more significant as it denotes levels of creativity and innovation which are key drivers to organizational performance.As such, the strategy must identify the key needs and issues within the organization and provide a framework for addressing these.This paper provides an approach in articulating the KM strategy which focused on the significance and impact of value propositions.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-2078-40-1 Organized by: UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: KM Strategy, KM maturity, Value propositions, Public sector organizations
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 01 Jun 2014 08:50
Last Modified: 01 Jun 2014 08:50

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