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Evaluation on knowledge management process in very small software companies: A survey

Basri, Shuib and O’Connor, Rory V. (2010) Evaluation on knowledge management process in very small software companies: A survey. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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Software development projects always involve knowledge intensive exchanges.Therefore, the influence of well-organized software development knowledge process could prevent organizations from suffering from the knowledge atrophy problem, i.e. loss of expert software development.In order to understand this issue, we have studied several factors (company’s strategy, communication, learning and documentation) that are related to knowledge management processes (KMP) in very small entities (VSE).An open and close ended survey was conducted in a variety of VSEs. Through statistical and content analysis for the research data, results indicate that KMP in VSEs are undertaken in an informal way.Furthermore this environment helped VSEs to easily create/share knowledge that assisted in mitigating the knowledge atrophy problem.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-2078-40-1 Organized by: UUM College of Art & Sciences, Unversiti Utara Malaysia
Uncontrolled Keywords: Knowledge Management, Knowledge Atrophy, Statistical and Content analysis.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 04 Jun 2014 08:37
Last Modified: 04 Jun 2014 08:37

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