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Influencing knowledge workers: The power of top management

Jayasingam, Sharmila Jayasingam and Jantan, Muhamad and Ansari, Mahfooz A. and Raman, Kavitha (2008) Influencing knowledge workers: The power of top management. In: Knowledge Management International Conference 2008 (KMICe2008), 10-12 June 2008, Langkawi, Malaysia.

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Leadership is known as the major factor that can influence and motivate knowledge workers to contribute and participate actively in creating, sharing and using knowledge effectively. A survey of 180 Multimedia Super corridor(MSC) status firms was conducted to identify what leadership characteristics (in the form of social power) are needed in a knowledge-based firm.The results showed that knowledge leaders should embrace personal power and avoid information power.Position power must be exercised with caution because it not only encourages knowledge sharing but also impedes knowledge acquisition.Careful use of power can successfully influence k-workers to apply knowledge management practices (KMP).

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-3827-73-2 Organized by: College of Arts and Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Leader’s bases of power, knowledge management practices (KMP), knowledge workers.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 15 Jul 2014 07:57
Last Modified: 15 Jul 2014 07:57

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