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A study of necessary tourism information context for information technology system development for community based tourism of Satun community based tourism network

Tangseng, T. and Madhyamapurush, W. and Sreesoompong, P. (2014) A study of necessary tourism information context for information technology system development for community based tourism of Satun community based tourism network. In: 2nd Tourism and Hospitality International Conference (THIC 2014), 5-6 November 2014, Langkawi, Malaysia.

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Currently, tourism makes vital contribution to the global economy and Thailand since the tourism industry has grown massively and generated income to Thailand particularly Satun province, Satun is a small province in the south of Thailand that is located along the coast of the Andaman Sea.Satun is a popular travel destination for local and foreign tourists traveling to Thailand.However, the most suitable period for marine traveling only six months from November – April, The others six months of the year is the monsoon season which it would be inconvenience for marine traveling.Many sectors of tourism have ideas on tourists distribution to all relevant areas for income distribution to Satun province under the concept of Community Based Tourism Management and establishment of the Community Based Tourism Network in 2006 for building a strengthen communities which included ten communities were Baan Jed Look, Baan Bu Boy, Baan Kok Pha Yorm, Baan Khuan Pho, Baan Huo Thang, Baan Phu Pha Phet, Baan Ket Tree, Baan Thung Sa Boh, Koh Sa Rai Comminity and Baan Na Thorn after that in 2009 the Community Based Tourism Network was selected as a pilot project in promotion and driven mechanism in developing the Community Based Tourism Network.At present, the operating of Community Based Tourism Network of Satun has problems with the difference of knowledge about Community Based Tourism by tourism community leaders, local politicians, government staff and non-government staff who has a role in promoting the villagers and tourists. So Community Based Tourism Network also needs to develop information technology system to compile, store and disseminate knowledge to increase the knowledge and reduce the knowledge gap about CBT of those involved in operation of CBT.The study context of necessary tourism information to develop an information system of community based tourism (CBT) network in Satun province used the process of knowledge management (KM) to collect data from tourism communities of CBT network in Satun province found that the classification of the operators‘ knowledge and understanding level in tourism community was classified into three groups: 1) a group of who have much knowledge, 2) a group of people who have moderate knowledge 3) a group who have low knowledge and lack of knowledge.The collecting information from the communities to develop a network for CBT network in Satun used knowledge management as main tool for 1) Knowledge Shaping 2) Knowledge Storing 3) Knowledge Sharing and 4) Knowledge Sustainable.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN:978-983-2078-83-8 Organized by: School of Tourism, Hospitality and Environmental Management, Universiti Utara Malaysia
Uncontrolled Keywords: knowladge manegerment; community base tourism; Information System
Subjects: G Geography. Anthropology. Recreation > G Geography (General)
Divisions: College of Law, Government and International Studies
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 08 Mar 2015 06:37
Last Modified: 08 Mar 2015 06:37

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