Yahya, Mohamad Isa and Elias, Suhaidi and Sulaiman, Razidah (2006) The satisfaction of the usage of electronic commerce applications among companies in Johor Bharu. In: International Conference on E-Commerce (ICoEC) 2006, 19th-20th September, 2006, Penang, Malaysia.

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Abstract

This study examines the level of satisfaction of the usage of e-commerce applications among companies in Johor Bahru. To explore the issue, a set of questionnaires was distributed among the companies that have already implemented e-commerce.The finding shows that the majority of the companies are satisfied with the e-commerce applications.Almost all of the companies mentioned that e-commerce has the empathy, tangibility, responsiveness,reliability and assurance criteria with the last two criteria being the most profound. This significant finding will encourage other companies to use e-commerce applications in their business transactions.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	Organized by: School of Accountancy, Universiti Utara Malaysia
Subjects:	H Social Sciences > HF Commerce
Divisions:	College of Business
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	25 May 2015 07:44
Last Modified:	25 May 2015 07:44
URI:	https://repo.uum.edu.my/id/eprint/14335

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