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Overcoming human barrier as a measure towards improved knowledge management

Marican, Sabitha and Abdullah, Siti Alida John (2008) Overcoming human barrier as a measure towards improved knowledge management. Communications of the IBIMA, 4. pp. 148-160. ISSN 19437765

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Knowledge management involves delivering of information to a person or a set of people, which necessitates two or more people communicating directly face to face, indirectly or in a virtual environment. Human barrier in this paper refers to sexual harassment behaviors that are unwanted and unwelcome that occurs in the form of verbal, non verbal, physical and visual actions among workers at workplace.It acts a as communication barrier to knowledge sharing, which works best when the people who generate and exchange knowledge, maintain good relation among workers. In this paper, the findings on sexual harassment perception, experience and complain mechanisms based on quantitative and qualitative study among Malaysian public sector administrators will be discussed in relation to the worker relationship that is needed for the exchange of knowledge in the organization.Finally the paper outlines strategies to overcome sexual harassment at workplace, as knowledge is of little use unless it is distributed, mediated and shared for the benefited of the organization.

Item Type: Article
Uncontrolled Keywords: Knowledge Management, Communication, Sexual Harassment, Public Administrators and Worker Relations
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: School of Government
Depositing User: Prof. Madya Dr. Siti Alida John Abdullah
Date Deposited: 09 Dec 2010 06:07
Last Modified: 26 Apr 2016 03:51

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