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Mobile government services among Iraqi citizens in rural areas: a pilot study

Glood, Salih Hajeem and Sheik Osman, Wan Rozaini and Mohd Nadzir, Maslinda (2016) Mobile government services among Iraqi citizens in rural areas: a pilot study. Journal of Engineering and Applied Sciences, 11 (3). pp. 497-504. ISSN 1816-949X

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Information and Communication Technologies (ICTs) serve as one of the main resources of promoting products, services or delivering and broadcasting information but also connecting organizations and communities together in terms of better interaction and better communication possibilities.The advance of information systems played important role in developing the communities through providing the necessary information and services to public sector. Therefore, governments have tried to establish information system projects, with exploit modern ICTs, leading to expenditure of huge amount of money for implementation of information systems. Iraq’s government has adopted mG system to provide better services to citizens, employees, organization and other stakeholders. However, the mG system utilization among citizens and government is limited. Therefore, the evaluation of mG success of individuals’ point view in Iraq is critical. The main objective of this study is to check the reliability of each item of research instrument by using Cronbach’s alph tool.In this study, a theoretical conceptual model that includes the influencing factors of mG success was proposed to evaluate mG success among citizens. A questionnaire was designed to examine the hypothesis for every factor.In order to verify questionnaire reliability, a pilot study was done. All values obtained by a pilot study were accepted.

Item Type: Article
Uncontrolled Keywords: mobile government, pilot study, influence factor (ICTs) public sector
Subjects: J Political Science > J General legislative and executive papers
Divisions: School of Computing
Depositing User: Prof. Madya Wan Rozaini Sheik Osman
Date Deposited: 19 Apr 2017 08:10
Last Modified: 19 Apr 2017 08:10

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