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Organizational characteristics, job characteristics, and individual performance: A proposed framework

Johari, Johanim and Yahya, Khulida Kirana (2008) Organizational characteristics, job characteristics, and individual performance: A proposed framework. In: The 4th National Human Resource Management Conference 2008, 17-19 August 2008 , Tiara Beach Resort, Port Dickson. (Unpublished)

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A growing emphasis has been given on employee performance as a source of competitive advantage to promote responsiveness in enhancing overall organizational effectiveness. Although performance depends very much on personality traits, other external factors, also known as system factors or opportunities to perform, have a significant amount of influence on employees’ task and contextual performance. Constraints to perform, such as bureaucratic structure and ineffective job design, will influence individual task and contextual performance negatively. Such circumstance inadvertently hinders high organizational performance.This paper proposes that organizational characteristics, namely formalization and centralization, have direct effects on employee task performance and organizational citizenship behavior(OCB). Also, this paper posits that job characteristics, namely skill variety, task identity, task significance,autonomy, and feedback, exert influence on employee task performance and OCB. To examine the applicability of the proposed framework, seven main propositions are identified and analyzed.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Jointly organized by the Malaysian Institute of Human Resource Management, Universiti Utara Malaysia and the Negeri Sembilan State Government.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 27 Feb 2011 03:15
Last Modified: 26 Apr 2016 03:22

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