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Defining impact sourcing and its conceptual underpinnings

Ismail, Shahifol Arbi and Aman, Aini and Mohamed, Mudzamir (2018) Defining impact sourcing and its conceptual underpinnings. In: 5th International Conference on Accounting Studies (ICAS 2018), 16-17 October 2018, Penang, Malaysia.

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Impact Sourcing has been generally defined as a practice in Information Technology outsourcing (ITO) and business process outsourcing (BPO) that employs disadvantaged individuals to provide outsourcing services. There is an emerging interest in Impact Sourcing evidenced by a growing number of research in the field. However, as it is still at its nascent stage, no common definition of Impact sourcing has been established. This paper attempts to fill this gap. To accomplish this 21papers (professional and academic) on Impact Sourcing were reviewed to, among others, identify the various concepts that underpin Impact Sourcing and characteristics that make up the practice. Considering characteristics such as the primary activities, location and task types, a comprehensive definition of Impact Sourcing is offered.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-967-0910-98-7 Organized by: Tunku Puteri Intan Safinaz School of Accountancy, Universiti Utara Malaysia
Uncontrolled Keywords: impact sourcing, information technology, business process, outsourcing
Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
Divisions: Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 26 May 2019 01:02
Last Modified: 26 May 2019 01:02

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