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Occupational burnout in a sample of geriatric social care professionals in Malaysia

Rathakrishnan, R. Balan and Swami, Viren and Parasuraman, Balakrishnan and Abdullah, Muhammad Madi and Muniapan, Balakrishnan (2008) Occupational burnout in a sample of geriatric social care professionals in Malaysia. In: The 4th National Human Resource Management Conference 2008, 17-19 August 2008 , Tiara Beach Resort, Port Dickson. (Unpublished)

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This study examined the relationship between occupational burnout and various socio-demographic variables, workload and job clarity in a sample of geriatric social care workers in Malaysia. Maslach’s Burnout Inventory was used to categorise occupational burnout into three categories: state of emotional exhaustion, depersonalisation and reduced personal accomplishment.The results showed significant gender and marital status differences in depersonalisation. In addition, the results showed that participants with poor job clarity and those who perceived they had a heavy workload were more emotionally exhausted. These results are discussed in terms of the job stresses faced by welfare workers in Malaysia.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Jointly organized by the Malaysian Institute of Human Resource Management, Universiti Utara Malaysia and the Negeri Sembilan State Government.
Uncontrolled Keywords: Occupational burnout; welfare workers; Malaysia
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 02 Mar 2011 08:57
Last Modified: 26 Apr 2016 07:03

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