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Seasonality in hospitality and tourism employment: Issues of fits in human resources management

Abdul Hamid, Ibrahim (2008) Seasonality in hospitality and tourism employment: Issues of fits in human resources management. In: The 4th National Human Resource Management Conference 2008, 17-19 August 2008 , Tiara Beach Resort, Port Dickson. (Unpublished)

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The tourism and hospitality industry in Malaysia often faced disparities in tourist arrivals throughout the years. The seasonality of tourism trade has become a common factor affecting the hospitality and tourism trade. The seasonality factor had influenced the industry employment, leading to seasonal employment, underemployment and unemployment. For the human resource managers, this creates the cyclical and repetitious tasks to recruit new staff, selection processes, training and retention of staff. Tourist destinations like Penang, Langkawi, East Coast States and Sabah are economically depend on tourists trade, which are very much seasonality in nature. A model for managing seasonality in employment is proposed; ranging from embrace seasonality to challenging seasonality. Discussion on the effects of seasonality on selected human resource practices is also presented in this paper.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Jointly organized by the Malaysian Institute of Human Resource Management, Universiti Utara Malaysia and the Negeri Sembilan State Government.
Uncontrolled Keywords: Seasonality, tourism development, human resource development, part-time staff.
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 16 May 2011 03:55
Last Modified: 26 Apr 2016 00:35

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